FAQs

What is Ticket to Fun?
Ticket to Fun is an online platform where you can book amazing experiences on your cruise stop at the beautiful port of Costa Maya.
What kind of tours does Ticket to Fun have?
Ticket to Fun has a great catalog of cultural experiences, sightseeing, theme parks, and beach clubs. If you would like to check our full catalog just click here.
Do all tours have an age restriction?
Some tours have an age restriction because of the nature of the activities, but there are plenty of them that are family-friendly.
Do all the tours include meals & drinks?
No, each tour offers a different experience, please check the specifications of each tour before booking.
Do you have family-friendly tours?
Yes! Click here for our selected category.
Do you have tour guides on other languages?
Yes! There is an additional cost if you would like to have a tour guide in German
What should I bring to my tour?
We recommend bringing comfortable clothes, sneakers, towels, biodegradable sunblock, and swimwear.
Do the tours have round transportation from-to the Costa Maya Port?
Yes! All our tours start by picking you up at the port. Some of the tours are at your leisure with a pre-paid taxi service.
What payment methods do you accept?
We accept Pay pal, Mastercard & Visa.
What is your cancellation policy?
*Cancellations 48 hours before the service = 100% refund. *Cancellations with less than 48 hours before service = 50% refund. *Cancellations with less than 24 hours before service = not refundable. *No show = No refund. *Prices subject to change without notice restrictions will apply.
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